Shenzhen Heng-Well Electric Co., Ltd. company cases

I. Order Background On Feb 27, 2025, a German customer, pleased with past dealings, placed a repeat order for 1,000 "Power Cord Adapter - C14 to C13+EU female 2pin". These adapters, crucial for power - connecting specific European electrical devices, demand top - notch safety and compatibility. II. Order Processing Flow Order Receipt and Confirmation Once the order arrived, our sales team swiftly verified details like product model, quantity, and customer requests. A prompt follow - up with the customer ensured all information was correct. Production Arrangement The sales department quickly passed on the order to production. Given this was a repeat order with existing processes, production smoothly planned raw material procurement and set a production schedule. Quality Inspection Throughout production, the quality team sampled each step per international and customer standards. After production, a comprehensive 100% inspection, covering electrical performance, appearance, and compatibility, was done. Packaging and Logistics Arrangement Using eco - friendly and protective materials as per the customer's request, products were carefully packaged. The logistics team chose air freight, the quickest and most cost - effective option, for timely delivery. III. Delivery Results On - time Delivery With coordinated efforts, production and inspection wrapped up on Mar 10, 2025, and shipping followed. The products reached the customer's port on Mar 15, 2025, ahead of schedule. Customer Feedback The customer's inspection showed full satisfaction with product quality and packaging. They expressed eagerness for future cooperation, strengthening our market position in Europe.    

Client's Y Splitter Power Cord Order Order Date: November 29th Delivery Date: December 19th Product Description: The order comprised Y splitter power cords, specifically: Quantity: 200 pieces each in red and blue colors Plug Type: European standard Connections: Two C15 outlets Cable Specification: H05VV-F, 3x0.75mm² Length: 1 meter each for both main and split lines The client required these power cords for distribution purposes within their electrical systems, emphasizing the need for high-quality materials and adherence to European safety standards. The timely delivery on December 19th ensured that the client met their operational needs without any disruptions.

Delivery of Cable Reels and Network Cable Reels to a Client Order Details: Order Date: December 18th Shipping Date: December 24th (On Time Delivery) Quantity Delivered: 10 * Cable Reels (100 meters) 10 * ETA Cable Reels (100 meters) 15 * ETA Cables (6 meters , specified as 'cat-6' with two RJ45 male connectors) Product Description: Cable Reels: Length of Cable: 100 meters Cable Specification: 3*1.5mm² Plug Type: European Standard Reel Features: Dual Handles, Wheels for Mobility, 4* IP67 Sockets (Black), 1 x 20A Leakage Protection Switch, Overheat Protection Device, Power Indicator Light ETA Cable Reels: Type: CAT-6 Double-Shielded Ethernet Cable, 100 meters Connectors: 1 RJ45 Male, 1 RJ45 Female ETA Cables: Type: CAT-6 Double-Shielded Ethernet Cable，6 meters Connectors: 2 RJ45 Male   Summary: The Dutch client successfully received their order of 10 cable reels, 10 network cable reels, and 15 short network cables on December 31th. The cable reels were equipped with comprehensive features including dual handles, wheels, IP67 sockets, and safety mechanisms, while the network cables adhered to CAT-6 standards with the specified connectors. This case exemplifies punctual and accurate fulfillment of customer requirements.

Case Study: On-Time Delivery of 1,200 USA Power Extension Cords Date: November 28, 2024 Client Request: A prestigious electronics retailer placed an order for 1,200 USA power extension cords to meet the increasing demand for power accessories during the holiday season. Execution: Understanding the urgency and importance of the order, our team prioritized the production and quality assurance processes. We ensured that each power extension cord met the stringent safety standards and specifications required for the USA market. Outcome: On November 28, 2024, we successfully delivered the full order of 1,200 USA power extension cords to the client, not only meeting but exceeding their expectations with punctual delivery and impeccable product quality. The client was highly satisfied with our efficiency and commitment to quality, reinforcing our reputation for reliable service.