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latest company case about Shenzhen Heng-Well Electric Co., Ltd. certifications

Order Fulfillment Case for German Customer​

2025-03-20

latest company case about Order Fulfillment Case for German Customer​

latest company case about Order Fulfillment Case for German Customer​  0

I. Order Background

On Feb 27, 2025, a German customer, pleased with past dealings, placed a repeat order for 1,000 "Power Cord Adapter - C14 to C13+EU female 2pin". These adapters, crucial for power - connecting specific European electrical devices, demand top - notch safety and compatibility.

II. Order Processing Flow

Order Receipt and Confirmation

Once the order arrived, our sales team swiftly verified details like product model, quantity, and customer requests. A prompt follow - up with the customer ensured all information was correct.

Production Arrangement

The sales department quickly passed on the order to production. Given this was a repeat order with existing processes, production smoothly planned raw material procurement and set a production schedule.

Quality Inspection

Throughout production, the quality team sampled each step per international and customer standards. After production, a comprehensive 100% inspection, covering electrical performance, appearance, and compatibility, was done.

Packaging and Logistics Arrangement

Using eco - friendly and protective materials as per the customer's request, products were carefully packaged. The logistics team chose air freight, the quickest and most cost - effective option, for timely delivery.

III. Delivery Results

On - time Delivery

With coordinated efforts, production and inspection wrapped up on Mar 10, 2025, and shipping followed. The products reached the customer's port on Mar 15, 2025, ahead of schedule.

Customer Feedback

The customer's inspection showed full satisfaction with product quality and packaging. They expressed eagerness for future cooperation, strengthening our market position in Europe.