Q1: Are you a factory or trading company?
A1: We are a manufacturer.
Q2: Where is your factory located?How can I visit there?
A2: Our factory are located in Shenzhen City.
You can fly to Shenzhen international airport.And tell us your flight No.We will arrange to pick you up.
Q3: May I buy samples from you?
A3: Yes!You are welcome to place sample order to test our superior quality and services.
Q4: What is your Warranty?
A4: All the products will have 12 months Warranty.
Q5: What payment method do you accept?
A5: T/T(Bank transfer),Western Union,L/C,Paypal,etc.
Q6: Can you put my brand name(logo) on these products?
A6: Yes!The professional OEM services will be welcomed to us.Our factory accepts to make the logo free for bulk orders.
Q7: May I know the status of the my order?
A7: Yes.The order information and photos at different production stage of your order will be sent to you and the information will be updated in time.
Q8: What's the leading time?(How long do you need to prepare my goods?)
A8: Generally it is 5-10 days if the goods are in stock.Or it is 15-20 days if the goods are not in stock,it is according to quantity.
Q9: How will you deliver my goods to me?
A9: Your purchase will be delivered by DHL,UPS,FedEx,TNT,EMS.Air Cargo and Sea Cargo,Direct line,Air Mail also be accepted according to clients' request.
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